A Seamless Transition to Smarter Property & Asset Management

Unifying a Growing Portfolio
After a series of acquisitions, Stanton Hillier Parker brought together five separate businesses — each with its own systems and operating styles. As Head of Property and Asset Management, David Watson was charged with creating one culture, one operating rhythm, and one technology backbone capable of supporting a diverse mix of private and institutional clients.
The solution needed to be sophisticated, flexible, and built for scale. That led the team to Rex Cirrus8.
“Your experience with a software provider is flavoured by the support you get when you have an issue. The Rex Cirrus8 team were ahead of the curve every step of the way.”
— David Watson, Head of Property & Asset Management, Stanton Hillier Parker
- Smoother, flexible month end — by portfolio or whole-of-business
- Stronger reporting and workflow sophistication for licensing and RFP needs
- Tailored, recorded onboarding sessions for fast, repeatable team training
- Faster support responsiveness via email and 1300 hotline
- Improved credibility when pitching new clients
The previous provider fell short on two critical fronts:
- Support responsiveness — slow, inconsistent responses created operational bottlenecks.
- Feature limitations — key workflows, licensing requirements, and reporting structures weren’t supported or planned in the roadmap.
To deliver at the level their clients expected, Stanton Hillier Parker needed a platform built for complexity and control.
A Strategic Fit
David sought advice from experienced industry colleagues. Their feedback pointed clearly toward Rex Cirrus8 — a platform evolving quickly, built for depth, and strong on financial backbone.
The team needed:
- Advanced, flexible reporting
- Clear segregation of duties
- Sophisticated workflow control
- Auditability and compliance support for licensing and institutional RFPs
- A platform capable of unifying five businesses under one brand
Rex Cirrus8 delivered all of it.
Implementation Journey
Software transitions succeed or fail on change management. For Stanton Hillier Parker, the Rex Cirrus8 implementation was exceptional.
The onboarding team consistently anticipated requirements before they were raised — arriving at each stage already prepared with workflows, configurations, and next steps. Training blended in-person sessions, virtual workshops, and recorded modules tailored precisely to Stanton Hillier Parker’s processes.
The recordings became invaluable for bringing new staff up to speed quickly and consistently.
Transformation & Impact
Rex Cirrus8 reshaped the team’s operational capability:
- Smoother Month End. David’s standout feature — the ability to run month end by portfolio or whole-of-business with tighter control and less manual intervention.
- Team Alignment. Tailored training and recorded modules helped every office stay aligned and confident.
- Licensing & Institutional RFP Support. The platform delivered the reporting depth, workflow sophistication, and segregation of duties required by high-stakes institutional clients.
- Stronger Client Conversations. The clarity and capability of Rex Cirrus8 strengthened Stanton Hillier Parker’s value proposition when competing for new business.
Growth & Scalability
With consistent workflows, better reporting, and repeatable training processes, Stanton Hillier Parker can now scale with confidence. New hires onboard faster. Teams operate with greater clarity. And the platform supports a broader, more demanding client base without adding administrative burden. Stanton Hillier Parker sees Rex Cirrus8 as a long-term partner. With responsive support, evolving product capability, and a roadmap aligned to industry needs, the team has the control and confidence to continue expanding.
Get a guided walkthrough of the workflows, reporting depth, and support experience that helped SHP unify five businesses with confidence.
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